Vietcapital Commercial JSB Case Study – Fircosoft Enterprise Solution


Headquartered in Ho Chi Minh City, Vietnam, Viet Capital Commercial Joint Stock Bank offers a comprehensive set of financial services, including personal, business and premium banking. Originally founded in 1992 as GiaDinh Commercial Joint Stock Bank, a change of ownership in October 2011 initiated a name change to Viet Capital Commercial JSB.

Since then, the bank has made great strides in its operational network, brand recognition, quality of customer service, quantity of products and services, capital base, total assets and profitability. Viet Capital Bank currently employs nearly 1500 employees and has a presence in most major cities and provinces throughout Vietnam. It continues to expand its geographical reach, increase its brand recognition and extend the outreach of its products to various segments of customers and the unbanked population in Vietnam.

In this case study learn how Accuity helped Vietcapital with :

  • Creating an efficient compliance screening capability.
  • Mitigating the need for manual verification, which would have hindered the bank’s goals of international expansion.
  • Optimising its resource strength for manual checking and oversight by 75%.
  • Increasing the accuracy of screening and reducing the time and cost of KYC screening by about 50%, serving its customers better and mitigating its risks.

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