Headquartered in Ho Chi Minh City, Vietnam, Viet Capital Commercial Joint Stock Bank offers a comprehensive set of financial services, including personal, business and premium banking. Originally founded in 1992 as GiaDinh Commercial Joint Stock Bank, a change of ownership in October 2011 initiated a name change to Viet Capital Commercial JSB.
Since then, the bank has made great strides in its operational network, brand recognition, quality of customer service, quantity of products and services, capital base, total assets and profitability. Viet Capital Bank currently employs nearly 1500 employees and has a presence in most major cities and provinces throughout Vietnam. It continues to expand its geographical reach, increase its brand recognition and extend the outreach of its products to various segments of customers and the unbanked population in Vietnam.
In this case study learn how Accuity helped Vietcapital with :
- An ability to able to create an across the-board compliance screening capability which is very efficient, using a team of just two people.
- Using Firco Trust and Firco Continuity, the bank has mitigated the need for manual verification, which would have hindered the bank’s goals of international expansion.
- The bank was able to optimise its resource strength for manual checking and oversight by 75%.
- Accuracy of screening has increased tremendously and the time and cost of KYC screening has reduced by about 50%, due to which Viet Capital has been able to serve its customers better and mitigate its risks.