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Why payments really fail, and three digital payment trends for 2021
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In this webinar, Mark Bradbury, Head of Payments for Accuity and Piers Marais, Currencycloud’s Product Director for Payments, discuss the reasons payments fail and what you can do to achieve high straight-through processing rates for payments.
You will also learn about three key digital payments trends set to offer opportunity through 2021:
- End-to-end payment visibility: Retailers pioneered modern-day tracking, with package journey notifications and even driver location mapping. In 2021, payment service providers will increasingly provide more certainty and visibility around everything that happens between payment setup and settlement.
- API-based payment services: With Open Banking set to begin rollout in Singapore before 2021, and Open Banking already having been launched in Australia, the sharing of banking services through API in Asia-Pacific is gaining momentum. Through 2021, more information will become available through APIs, bringing new opportunities. E.g., providing instantly tailored payment services by analysing customer data.
- Payment orchestration: Corporates will increasingly turn to payment orchestration providers in 2021, enabling them to dynamically route each payment through whichever gateway meets their priorities in terms of speed or cost.
Product Director for Payments, Currencycloud
Piers makes sure that Currencycloud is always keeping pace with the latest payment innovation. With over six years of experience in Product Management, Piers defines the strategy for Currencycloud’s Payments network, oversees integrations with partner banks around the globe, and drives improvements in automation and scalability to support clients’ payment growth.
Senior Advisor, APAC, MEDICI
Shubhrendu is a senior advisor to Medici and is currently building data privacy and privacy enhanced analytics business in Asia. He has led payments and customer experience at a large Asian media & broadcasting merchant and also helped shape new businesses and products at a global remittance and forex firm.
Head of Payments, Accuity
A former professional squash player, Mark has worked in financial services for over 30 years, during which he founded several fintech companies. Mark joined Accuity through the acquisition of his latest company. His product helps customers automatically validate and enrich payment details to prevent failed payments. Mark previously worked on behalf of the UK and EU advising high-growth technology companies. He is a Level 39 Mentor at the world’s largest fintech startup hub.